We use USPS for all domestic order.
We process your order within 1-3 business days. Shipping time will vary based on your location and the service chosen at checkout. Shipping to Alaska, Hawaii and Puerto Rico will take about 10-15 business days.We try to keep our website up to date but in the event that products are unavailable at the time of shipping, we will inform you via email.
For all domestic orders under &75.00 Shipping will be flaterate $8.00 at checkout – All domestic orders over $75.00 qualify for free shipping domestically.
We will send you an email with a tracking number once your package is ready to be shipped. Sometimes it takes USPS a couple of business days to register and/or update the shipping status. In very rare cases you might not see any action until the package arrives at the final destination. Please reach out to us if you have questions regarding the shipping status of your package via [email protected]
All SweetLeaf Bath’n Body products are Final Sale, therefore, we can not accept returns, exchanges or refunds. However, if you believe that you have received the wrong product please contact us within 24 hours of receiving your order.
We thrive for customer satisfaction! All our packages are carefully inspected before they leave our warehouse. However, it’s beyond our power what happens during shipping. Please check your package carefully for any damage that might be caused by shipping and contact us within 72 hrs after you received the package. Please provide detailed information and pictures if your package was damaged during shipping.
We do NOT offer international shipping. Sorry!
We currently offer free delivery within the Town of Erie. If you are living in the surrounding area and you want to save on shipping costs, we can arrange pickup. Please contact us via email.
On national holidays USPS may be closed or offers limited services. We will inform you before you checkout and ask you to plan ahead accordingly.
For orders over $250, we require a signature at the time of delivery. Please be sure to use an address where someone will be available during the time of delivery.